COVID19: The health and safety of our staff, customers, and community is our top priority. Read an important message from Bustard Chrysler Dodge Jeep.

COVID19: The health and safety of our staff, customers, and community is our top priority. Read an important message from Bustard Chrysler Dodge Jeep.

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Bustard Chrysler Service Center

Get Your Ride Serviced Safely at Bustard Chrysler Waterloo

SAFE PICKUP & CONTACTLESS DROPOFF AT BUSTARD CHRYSLER

BUSTARD CHRYSLER IS PLEASED TO ANNOUNCE OUR SERVICE DEPARTMENT IS OPEN MONDAY-FRIDAY, 8:00 AM - 5:00 PM. WE ARE TAKING A LONG LIST OF PRECAUTIONS TO ENSURE THE SAFETY OF YOU AND OUR EMPLOYEES, INCLUDING OPERATING BY APPOINTMENT-ONLY TO MINIMIZE TRAFFIC, ENFORCING SOCIAL DISTANCING THROUGH FLOOR MARKS AND PLEXIGLAS, AND REGULARLY CLEANING OUR FACILITIES. WE OFFER CONTACTLESS SERVICE, AS WELL AS CONCIERGE PICKUP AND DELIVERY (LIMITED AVAILABILITY), AND ALL VEHICLES ARE SANITIZED ON DROP-OFF AND PICK-UP.

Booking Your Safe Service Appointment

Visit our convenient Online Service Booking Tool, call us at (519) 884-9570, or email us at waterlooservice@bustard.com to book your appointment. Appointments are not required, however we strongly advise booking ahead of time as shop volume varies.

Contactless Service Drop-Off

We offer two drop-off options - 1) Drop your keys in the lockbox outside our Service Bay, or 2) Enter our Service Bay and drop your keys in the envelope provided. Our Advisors will let you know when your service is complete & your vehicle is ready for pickup. Your vehicle will be sanitized on drop-off, and prior to pickup, to ensure the safety of you and our employees!

Shuttle Service

We are excited to announce the return of our shuttle service! After you drop off your vehicle here at Bustard Chrysler, a member of our shuttle driver team will bring you back home, or to work, and pick you up again once your vehicle is complete. Our lovely drivers are wearing PPE, and we have a barrier in place between our driver and customers, in support of physical distancing rules. We do request that all customers to bring a mask or face covering to wear in our shuttle and would be pleased to provide a disposable mask if necessary. Only one person is permitted in the shuttle at a time, and trips will be spaced accordingly so that we can properly sanitize in between customers and keep you, and our employees, safe! Our Advisors will be in touch with you throughout the process. Please note this service is limited and we cannot guarantee availability on a specific date or time. If you require this service, please contact our Service Appointment Coordinator, Dean Scott, at dscott@bustard.com.

Concierge Pickup & Drop-Off

A member of our concierge team will pick up your vehicle from your home and drop it off once complete. Our Advisors will be in touch with you throughout the process. Please note this service is limited and we cannot guarantee availability on a specific date, nor can we guarantee the return of your vehicle immediately following the completed service. If you require this service, please contact our Service Appointment Coordinator, Dean Scott, at dscott@bustard.com.