COVID19: The health and safety of our staff, customers, and community is our top priority. Read an important message from Bustard Chrysler Dodge Jeep.

575 Davenport Road, Waterloo, ON, N2L 5Z3 Email Us
Mon - Thu 9:00 AM - 8:00 PM
Fri - Sat 9:00 AM - 5:00 PM
Sun Closed -
Mon - Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed -
Mon - Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed -
Mon - Fri 8:00 AM - 5:00 PM
Sat - Sun Closed

COVID19: The health and safety of our staff, customers, and community is our top priority. Read an important message from Bustard Chrysler Dodge Jeep.

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Bustard Chrysler Service Center

Bustard Chrysler offers safe & comprehensive service for not only Chrysler, Dodge, Jeep, & RAM vehicles, but also vehicles of all makes & models with technicians experienced with virtually every vehicle on our roads! Our qualified technicians provide exceptional service in a timely manner & offer a complimentary visual multi-point inspection with every service. Whether you’re looking for a quick oil change, seasonal tire changeover, or require an engine/transmission replacement, our service department will treat your vehicle like one of our own. We offer contactless service, plus valet & shuttle service, & promise to do everything we can to ensure your safety - including sanitizing your vehicle pre- and post-service, and wearing PPE! We are now open Saturdays from 8AM to 2PM, with limited services available (see below). Book your appointment online today!

Get Your Ride Serviced Safely at Bustard Chrysler Waterloo

SAFE PICKUP & CONTACTLESS DROPOFF AT BUSTARD CHRYSLER

BUSTARD CHRYSLER IS PLEASED TO ANNOUNCE OUR SERVICE DEPARTMENT IS OPEN MONDAY-FRIDAY, 8:00 AM - 5:00 PM. WE ARE TAKING A LONG LIST OF PRECAUTIONS TO ENSURE THE SAFETY OF YOU AND OUR EMPLOYEES, INCLUDING OPERATING BY APPOINTMENT-ONLY TO MINIMIZE TRAFFIC, ENFORCING SOCIAL DISTANCING THROUGH FLOOR MARKS AND PLEXIGLAS, AND REGULARLY CLEANING OUR FACILITIES. ALL FRONTLINE SERVICE STAFF WEAR FACE COVERINGS OR MASKS IN ALL CUSTOMER-FACING AREAS IN ACCORDANCE WITH THE REGIONAL OF WATERLOO FACE COVERING BY-LAW. WE OFFER CONTACTLESS SERVICE, AS WELL AS CONCIERGE PICKUP AND DELIVERY (LIMITED AVAILABILITY), AND ALL VEHICLES ARE SANITIZED ON DROP-OFF AND PICK-UP.

Booking Your Safe Service Appointment

Visit our convenient Online Service Booking Tool, call us at (519) 884-9570, or email us at waterlooservice@bustard.com to book your appointment. Appointments are not required, however we strongly advise booking ahead of time as shop volume varies.

Contactless Service Drop-Off

Bustard Chrysler's Service Drive Thru is currently closed to all vehicles, however we offer several Contactless Service Drop Off options listed below.

We offer two Contactless Service Drop-Off options:

1) Drop your keys in the lockbox outside our Service Drive Thru; or

2) Enter our Service Drive Thru and drop your keys in the envelope provided. Our Advisors will contact you when your service is complete & your vehicle is ready for pickup.

Please note, you will be required to wear a mask or face covering should you choose to enter our Service Drive Thru to drop off your keys, in accordance with the Regional Face Covering By-Law. Your vehicle will be sanitized on drop-off, and prior to pickup, to ensure the safety of you and our employees!

Only a limited number of "waiter" appointments will be available as our waiting area capacity is currently limited to TWO people in support of social distancing. We do apologize, however all other customers will be required to exit the building after dropping off your vehicle, if you do not have a waiting area reservation. You are welcome to request a shuttle or conceierge service in the event you require transportation back to home or work for the duration of your appointment. 

Shuttle Service

We are excited to announce the return of our shuttle service! After you drop off your vehicle here at Bustard Chrysler, a member of our shuttle driver team will bring you back home, or to work, and pick you up again once your vehicle is complete. Our lovely drivers are wearing PPE, and we have a barrier in place between our driver and customers, in support of physical distancing rules. We do request that all customers to bring a mask or face covering to wear in our shuttle and would be pleased to provide a disposable mask if necessary. Only one person is permitted in the shuttle at a time, and trips will be spaced accordingly so that we can properly sanitize in between customers and keep you, and our employees, safe! Our Advisors will be in touch with you throughout the process. Please note this service is limited and we cannot guarantee availability on a specific date or time. If you require this service, please contact our Service Appointment Coordinator, Dean Scott, at dscott@bustard.com.

Concierge Pickup & Drop-Off

A member of our concierge team will pick up your vehicle from your home and drop it off once complete. Our Advisors will be in touch with you throughout the process. Please note this service is limited and we cannot guarantee availability on a specific date, nor can we guarantee the return of your vehicle immediately following the completed service. If you require this service, please contact our Service Appointment Coordinator, Dean Scott, at dscott@bustard.com.
ustard Chrysler services all makes and models

Saturday Service

Bustard Chrysler is pleased to annouce that our Service Drive Thru is now open Saturdays by appointment-only. Services are limited to FastLane maintenance and services for the time being; please see below for a list of Saturday services currently offered by Bustard Chrysler:

  • Oil changes
  • Seasonal tire changes/tire rotations
  • Air and cabin filter replacements
  • Wiper blade replacements
  • Multi-point inspections
  • Battery replacements/complimentary battery tests
  • Minor repairs subject to availability (IE. brake flushes, brake services, brake pad replacements)
  • Tire repairs
  • Limited tire mounts and balances
  • Alignments
  • Key fob programming
  • Please note, recall work will not be available on Saturdays.

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