Meet the Team


Click on one of the people below to find out more information.

  • Bill Bustard
    Dealer Principal

    Bill is passionate about cars! His family has a long history in the automotive industry, his father having opened the first Bustard dealership in Matheson, Ontario, back in 1947. Bill grew up helping his family out at the dealership until 1985 when he and his brothers officially took over its operation.

    Years later, the Bustard dealership is still a family affair. You can find Bill's wife, Pam, working the reception desk most days, greeting customers and helping out with some of the day to day administrative work. And like their parents, the Bustard sons have also been found to help out at the dealership from time to time!

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  • Brent Ravelle
    Vice President and Partner
    (519) 884 5888 ext. 285

    Within 30 seconds of meeting Brent, you'll decide that you like him. Brent sets the tone for our business -- kind, fair, and knowledgeable. These are the characteristics that we strive to embody at Bustard, and even when things get hectic, Brent reminds us why.

    We recently acquired a third store within our dealer group, Listowel Ford. Brent is excited to take on the role of Dealer Principal at that location, though he is still very much involved in the operations of our two Chrysler stores!

    Officially, Brent's role is extremely broad and he can be found at any of the three dealerships depending on the day! He works with a fantastic Service and Sales team to direct Service and Sales operations Listowel Ford, Bustard Waterloo and and Bustard Listowel. If you talk to him, you'll learn that his #1 commitment is simply to keep our customers happy by providing a warm, welcoming environment and excellent service.  His belief is that if we can achieve this, all the rest will follow.

    Brent is our role model in other ways as well.  For instance, he coaches amateur sports and sits on various community committees, including the Listowel BIA, KW Auto Dealers Association, and Drayton Entertainment.

    Like so many of us around here, playing hockey and spending time with his family top his list of favorite activities.  Depending on the weather, you might be more likely to catch him immersed in an autobiography. Australia's culture and Europe's rich history call to Brent, so these are next on his list of vacation spots.

    Brent has been committed to his actual family for about twice as long as he's been committed to the Bustard family - he's been married for 19 years ("wonderful years" -- he was very specific about this!), with two great kids! Depending on how you count, there are actually up to 12 members in Brent's family -- the Ravelles are also the proud parents (guardians?) of three dogs, two birds, and a rabbit!

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  • Cathy Mainprize
    Parts Manager
    (519) 884 9570, ext. 277

    Cathy has always had a passion for cars and remember when she got her first car at 16, a 1975 Duster, she couldn't have been happier. She started her Automotive Career in 1988 at a Chrysler store in Milton as a Parts Specifier. In 1990, she went on to become the Parts Manager at another Chrysler Dealership and remained there until 1995 when she had the opportunity to join Bustard Chrysler. She started here as the Parts Manager. She is always looking for opportunities to further her training. While here, she received her Automotive Institute Diploma from Georgian College, as well as attending an NADA University course on Fixed Operations.

    Cathy herself is a machine! In any given day, she manages and coaches staff in her Parts Department, manages expenses, ensures a safe working environment, meets and greets customers, and is charged with continual improvement and forward thinking in all things parts-related at Bustard Chrysler.

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  • Josh Bustard
    Used Car Manager
    (519) 884 5888, ext.236


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  • Andrew Miller
    New Car Sales Manager
    (519) 884 5888 ext. 284


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  • Roberto Argiro
    Bustard's Auto Detailing Manager
    (519) 884 5888, ext. 256


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  • Kathleen Stahlbaum
    Marketing Coordinator
    (519) 884-5888 ext. 273


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  • Danielle Sachs
    Service Manager


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  • Chetna Pithia
    Business Manager
    (519) 884 5888, ext. 221


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  • Simon Rosien
    Business Manager
    (519) 884 5888


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  • Tristan Jones
    Marketing Coordinator


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  • Mike Uhrig
    Bustard's Auto Detailing Assistant Manager
    (519) 884 5888, ext. 256


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  • Jeff Marles
    Sales Consultant
    (519) 884 5888 ext 232


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  • Craig Penney
    Sales Consultant
    (519) 884 5888, ext. 239

    Craig was born and raised in Newfoundland and now a proud resident of Waterloo Region. Craig's love for cars is evident in every customer experience and he strives to not only earn customers, but also friends. He works hard to provide exceptional customer service and is proud to take care of his customers not only when they purchase, but after the sale

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  • Tyler Boles
    Sales Consultant
    (226) 773 3609


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  • Brad Hoffman
    Sales Consultant
    (519) 884 5888, ext.239


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  • Quinn Munce
    Sales Consultant
    (519) 884 5888, ext 274


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  • Tricia Matchett
    Sales Consultant
    (226) 407 6068


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  • Armando Avelar
    Sales Consultant
    (519) 884 5888, ext. 284


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  • Katie O'Rourke
    Sales Reception and Administration
    (519) 884 5888, ext. 222


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  • Marion Henvey
    Assistant Service Manager, Waterloo
    (519) 884 9570 ext. 241

    Marion has been part of the Bustard family for 19 years!  A superhuman combination of smart and kind, Marion is who we turn to when no one else knows the answer.

    If you've visited our Service Department, you'll likely recognize her! She thrives on the fast pace at Bustard, and enjoys taking care of valued long-term customers and meeting new ones.

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  • Dean Koebel
    Service Advisor
    (519) 884-9570 ext 282


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  • Jim McTurk
    Service Technician
    (519) 884 9570


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  • Errol Young
    Service Technician
    (519) 884 9570

    Errol has been with us for nine years and he wears many hats.  In addition to ensuring that our preowned vehicles are in like-new condition, he occasionally fills roles as Service Advisor, Accessory Installer, E-Tester, Repair Estimator, and Health & Safety Rep. Meet Errol for even a minute, and you'll realize that he wants the best for you.  His goal is to provide our valued customers with the feeling that they're the only customer, that their needs are indeed unique and deserving of his full commitment and attention.

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  • Pat Squires
    Service Technician
    (519) 884 9570


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  • Balazs Agoston
    Service Technician
    (519) 884 9570


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  • Phil Butt
    Service Technician


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  • Lisbet Donald
    Apprentice Technician
    (519) 884 9570


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  • Shane Anderson
    Service Technician
    (519) 884-9570


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  • Andrej Fast
    Parts Advisor


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  • Matt Thomson
    Parts Advisor
    (519) 884-5886


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  • Bill "The Colonel" Dunn
    CEO Parts Delivery
    (519) 884 5886


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  • Steve Gatenby
    Parts Driver


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  • Ken Walter
    Shuttle Driver


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  • Mike Wettlaufer
    Shuttle Driver


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  • Mary Cornett
    Shuttle Driver


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  • James Embro
    Detailing Technician


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  • Aden Kental
    Detailing Technician


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  • Dylan Page
    Detailing Technician


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