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Extended Warranties and Service Contracts at Bustard Chrysler Waterloo


2019 1500 Limited in Delmonico Red parked on grass alongside road through hilly countryside.

Exploring New Chrysler, Dodge, Jeep and RAM Extended Warranty Options

Extended warranties and service contracts can provide additional peace of mind when you purchase a new or pre-owned vehicle, depending on the manufacturer's warranty specifications. All Chrysler, Dodge, Jeep, and RAM vehicles are backed by a 5-year or 100,000 km fully transferable Powertrain Warranty with 0$ deductible and 24 hour roadside assistance. The Basic Warranty covers up to 3 years, or 60,000 km. Also included is a rust and perforation warranty, which covers sheet metal rusting for 5 years or 160,000 kms. The Cummins Turbo Diesel Engine is covered by a separate limited warranty, which covers the engine for 5 years, or up to 160,000 kms.

Here at Bustard Chrysler, we understand the basic warranty may not suffice. If you plan to keep your vehicle beyond the 5 year/100,000 km limit, or if you would like peace of mind for components covered under the Basic Warranty beyond 3 years, or 60,000 km, a Chrysler extended warranty, or service contract, is worth it for you!

Do you offer extended warranties for all Chrysler, Dodge, Jeep, and RAM vehicles?

Bustard Chrysler is proud to offer a wide range of extended warranties (also known as service contracts) for all Chrysler, Dodge, Jeep and RAM vehicles. Extended warranties are optional plans whereby Chrysler helps pay for repairs to your vehicle which occur after the standard warranty period ends.

Is an extended warranty worth it?

Extended warranties are always worth it! Particularly after warranty periods end and kms are higher, wear and tear can begin to significantly impact your vehicle. Mechanical components wear down, and electrical components can act up – through no fault of the manufacturer of course. Any aged vehicle that has been subject to wear and tear is going to experience some unfortunate side effects. Some of these side effects (repairs) can be very costly, particularly when engine or transmission components are involved. Extended warranties are a small price to pay for peace of mind, limiting your financial risk and increasing the longevity of your vehicle.

What types of extended warranties/service contracts, protection plans, and pre-paid maintenance plans do you offer?

Bustard Chrysler offers a wide range of extended warranties/service contracts, protection plans, and pre-paid maintenance plans. See below for a quick breakdown of some of our most popular offerings:

Mechanical breakdown

The well-known Chrysler Gold plan offers full mechanical repair protection to non-powertrain (Gold) components. These plans basically extend your Basic Warranty and include components such as steering, air conditioning, suspension, and more. Extended Gold plans offer powertrain component protection, repairing powertrain components beyond your vehicle’s 5 year/100,000 km Factory Powertrain Warranty. All Gold Warranty claims are taken care of by factory-trained technicians who know your vehicle inside and out, and make repairs using OEM parts. The costs of parts and labour for the applicable repairs are covered, and a rental is included for any overnight repairs for your convenience.

Body-Gard Sharkskin Interior and Exterior Surface Protection

Worried about body rust? Living in Waterloo Region, we all know that rust can be a huge problem thanks to weather variability. The Body-Gard and Sharkskin Interior and/or Exterior warranty options an excellent choice to ensure the interior and exterior of your vehicle remains in good condition for the long haul. Body-Gard provides a lifetime warranty against rust on new and slightly used vehicles. Keep in mind that for used units, the length of the warranty depends on the year and kms of the vehicle. Typically, this warranty covers surface rust protection for six years on new and slightly used vehicles. In addition, it warrants against fading paint and corrosion from bird droppings, tree sap, and the negative impacts of our lovely Kitchener-Waterloo weather conditions!

Sharkskin Interior surface protection offers next level protection for your vehicle. Sharkskin is applied to your upholstery, and its nano-molecules reassemble on the vehicle surface and create a negatively charged and highly repellent surface. It doesn’t alter the look and feel of your upholstery, and repels water, dirt, oil, liquids, bacteria, and mould to keep the interior of your vehicle clean and fresh.

Sharkskin Exterior Protection protects the exterior of your vehicle against weather, pollutants, and oxidation. It keeps the surface of your vehicle in new condition, and helps you maintain that factory-fresh look without ever requiring waxing! An added bonus is that Sharkskin Exterior makes your vehicle far easier to detail because dirt, brake dust, and grime are far easier to remove. Also available is a windshield application which dramatically increases visibility when driving through rain, snow, and sleet – making your travels that much safer. In addition, it reduces glare and improves night vision, and extends the life of your windshield wipers.

Additional upgrades are also available, such as rip, tear, and burn Protection. When you are purchasing your new Chrysler, Dodge, Jeep, or RAM here at Bustard Chrysler, our business managers are happy to provide more in-depth information on the packages we offer. You are also welcome to call us at (519) 884-5888 anytime for more information!


Everyday driving can damage your vehicle, no matter how careful you are. Dents from shopping carts and stone chips are unavoidable and can lead to costly repairs. In a city like Waterloo, where your vehicle is exposed to potential damage on a regular basis (parking lots, anyone?), Appearance Guard is a great choice to protect your vehicle and will help keep it looking new for many years to come! Appearance Guard covers the following:

• Unlimited paintless dent and ding removal
• Unlimited windshield chips
• Windshield cracks, with one full windshield replacement if needed
• Scratches on aluminum rims
• Interior rips and tears

Appearance Guard will help you maintain that new car look, maximizing the resale value of your vehicle. It is available whether your vehicle is purchased or leased, with no deductibles, and no impact on your insurance premium!

Tire Gard Tire and Rim Coverage

Waterloo Region is pretty much Ontario’s capital of potholes and construction – both of which can cause severe damage to your tires and rims. It’s a common misconception that the manufacturer warranty will cover damage to your tires due to road hazards. However, with the Tire Gard Road Hazard Warranty, you can ensure that your tires will be repaired or replaced when damaged by road hazards. Tire Gard lives up to its namesake, guarding your tires and rims from repairs and offering replacement options where necessary. Road hazards like nails, potholes, road debris, and more can be a real pain in the tire, so this coverage is a wise choice – whether cruising the pothole-ridden roads of Waterloo or driving down one of our many streets under construction! If a road hazard flattens one or more of your tires, simply return to Bustard Chrysler Waterloo to have your tires repaired or replaced at no cost to you. Mounting, balancing, and installation are included, and there is no deductible. Better yet, if you also purchase your winter tires (shop tires online here) here at Bustard Chrysler in Waterloo, they will be covered by the Tire Gard Warranty at no additional cost!

Total Loss Protection

No one wants to be in a car accident, but the unfortunate reality is that accidents happen. In the event of an accident, a vehicle is deemed a total loss in the event that the cost of repairs is greater than the wholesale value of the vehicle. The cost of repairs today can be costly, and so it is very likely that your vehicle will be written off as a total loss instead of being repaired. Because vehicles depreciate in value relatively quickly and result in negative equity, the value of your insurance settlement in the event of a total loss is often less than the amount owing on the vehicle. The difference between your settlement offer, and the amount owing on your vehicle is typically known as the GAP. Unfortunately, it’s often in the thousands. Total Loss Protection, also known as GAP Insurance, is a full-term program for both new and pre-owned vehicles that protects you, and your credit rating, in the event your vehicle is deemed a total loss. The aforementioned GAP payment (up to $50,000) is made for you in the event of a total loss from fire, theft, or accident, plus up to $1000 for the cost of the deductible.

Lease excess wear and tear

Leasing a vehicle can be a very economical way to transition into a new vehicle every two or three years, however we are all aware of the most significant downfalls – excess mileage and wear and tear costs. Lease Excess Wear and Tear Coverage covers a long list of wear and tear charges that may arise when you turn in your leased vehicle, such as:

• Dents, scratches and gouges on exterior
• Windshield chips and cracks, scratches, and broken glass
• Worn tires
• Bumper damage
• Scratched and broken lenses
• Upholstery stains, burns, and tears
• Damaged mouldings
• Broken factory audio components
• Broken key fobs
• Missing parts (coverage up to $150)

Lease protection also covers a portion of excess mileage charges, in the event you go over your allotment. If you are opting to lease a vehicle and have no plans to purchase, make sure to speak with our business managers about Lease Excess Wear and Tear Coverage for your vehicle!

Pre-paid maintenance

Being in automotive sales and service, we are well-aware that no one likes to pay for scheduled maintenance on their vehicle. Who doesn’t want to save a little money when it comes to their car, right? When you purchase a prepaid maintenance plan for your new Chrysler, Dodge, Jeep or RAM vehicle, you’ll receive up to 13 oil changes and tire rotations, as well as key fob coverage.

Are extended warranties transferable if I sell my vehicle?

In the event you sell your Chrysler, Dodge, Jeep, or RAM vehicle, the unexpired portion of the plan coverage may be transferred to the purchaser at no cost, within 30 days of purchase. In fact, having a Chrysler Service Plan increases your vehicle’s resale value significantly, whether you plan to sell privately or trade it back to the dealership.

Do extended warranties offer a car rental allowance?

All Chrysler extended warranties include a $50/day car rental allowance for up to five days any time a component fails, and the repairs take overnight.

Do Chrysler’s extended warranties and service plans include Chrysler Roadside Assistance?

All Chrysler extended warranties and service plans/service contracts include Chrysler Roadside Assistance 24 hours per day, 365 days per year for the duration of the plan. Chrysler Roadside Assistance includes the following:

• Towing to your nearest Chrysler dealer (if you are closer to another dealer than Bustard Chrysler, your vehicle will be towed and taken care of at the nearest Chrysler dealer to you at the time of the breakdown)
• Winching
• Battery boost
• Lock and key service
• Delivery of fuel to a stranded vehicle
• Emergency flat tire change
• Travel planning
• Trip interception

For more information about our great warranty options, contact our team today at (519) 884-5888. Available warranties and service contracts are dependent on the vehicle selected, so be sure top have an idea what you are looking for. Check out our expansive selection of pre-owned vehicles, or new Chrysler, Dodge, Jeep and RAM vehicles on our website today!