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While searching for our family vehicle, we came across a suv located at Bustard Chrysler. We were helped by Mackenzie, she was very helpful, extremely friendly and knowledgeable. She helped find us multiple options to fit our price range, she was flexible when meeting and our kids absolutely adored her. She even went out of her way to give them a gift on our final meeting. I’d highly recommend Mackenzie to make car buying a little bit easier. Thank you Bustard Chrysler Waterloo for the experience, we are thrilled with our vehicle. Sincerely, Tyler and Jordan
2 weeks ago
I had been looking for awhile trying to figure out what our next vehicle would be and I came across one at Bustard Chrysler. From the get go, I found all staff especially Armando Avelar our salesman, very knowledgable, accomodating, helpful and could answer any questions we had. Kudos to Bustard Chrysler for their outstanding customer service...
a month ago
Balwinder recently helped us with the purchase of our new Ram 1500 classic. Very impressed with his suggestions as well as his professional approach. Not pushy at all, he let us make a sound decision on our own and at our pace. We got a great deal on not only the truck but the genuine mopar accessories as well. Highly recommend checking out the team at Bustard and particularly Balwinder.
a month ago
My experience with this dealership is limited to the Service department . I have purchased two new Rams from a different dealership other then Bustard's in the last 4 years. Despite this, Bustard's does all the service work on my Rams. I have received excellent service when dealing with this department, they are courteous and always work around your schedule to get your vehicle booked in. I usually end up dealing with Dean Scott when I phone in for service . He goes above and beyond to make sure you are taken care of and is very knowledgeable in the service field. He truly does care about getting your vehicle looked after and the level of service he provides is unmatched and hard to find these days.
a month ago
I purchased my first used car from Bustard Chrysler 5 weeks ago and had an exceptional experience. I came from the Toronto area to check out this car and it was worth it! As others have mentioned Balwinder, my Sales Consultant, provided me with a zero-pressure experience (very different than some of the other dealerships I’ve been to). He took the time to understand my needs and advocated for me during the negotiations. I ended up taking 4 days to make the decision and during that time he only only texted me once (to answer some of my questions - zero pressure!). In the end Josh Bustard came out to personally thank me for my business. I received a great deal for my 2015 Hyundai Sonata. One of the negotiated items was an extra set of all season tires. Unfortunately there was an issue with one of the tires (not their fault) but they worked around the clock to resolve the issue within 3 days. I wanted to wait to make this review to see if they sold me a bad car but I’ve driven it over 4,000KM so far and there’s been no issues at all. Thanks Balwinder and the team at Bustard – I highly recommend these guys.
a month ago
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