Here at Bustard Chrysler, we strive to provide the most exceptional sales and service experience for our customers. A high percentage of our business is repeat business which is the result of building relationships and keeping promises over time. f you had a great experience here at Bustard Chrysler, we would love your feedback on our Google Plus page!


January 28, 2015

I had previously been a Toyota owner for 12 years and had naturally decided that my next vehicle would be another Toyota. Friends of mine had purchased a Dodge Journey from Bustard and recommended I look at them. The sales experience was fantastic with Mark Carneiro being very helpful throughout. Carolyn in the business office was great as well. When I drove the vehicle [a 2015 Dodge Journey]  it turned out to surpass my wildest expectations. I went in to have a look and ended up buying on the spot.                         
                                                                                                                                                                    -Gary Smith

January 22, 2015

"In the 10+ years I have dealt with the Service department at Bustard (Waterloo), I have repeatedly felt like a valued customer. I have always been attended to quickly, respectfully and with professional friendliness. When I have needed to make big decisions about my vehicle, I have been given the information I needed in a way that a non-mechanical person can understand. When the repairs have been rather extensive on my aging vehicle, options have been presented to me to help me prioritize the repairs and expense over a longer time period. These are some of the reasons I continue to do business at Bustard Service Dept - you have earned my trust. A special call-out to Marion who epitomizes what customer service is all about."

                                                                                                                                                                -Lucille Martin 

January 5, 2015

My wife and I could not be more pleased with the level of professional service from everyone in the Bustards family of Waterloo. I really need to point out Jeff our sales associate. So informative, accurate, and honest. He serviced all our questions and concerns promptly. His no pressure sales and all around respectful way he delt with us is why we went back to Bustards after we were tire kicking for a weekend. Also need to point out all the work Christina did in the finance department which went far beyond our expectations. To some things up we could not be happier with our experience. Bustard gave us our dream to be able to drive away with a Brand New 2015 Jeep Wrangler Unlimited. We will return when it's time for our 2nd Jeep. Keep up the great work, We have not stopped smiling all day. 
                                                                                                                                                                -Rick and Melissa Henkel                          
December 30, 2014

Our salesman, Nik Rock, was the nicest, helpful most informative gentleman we could of asked for! He was patient as I am new to buying a new vehicle. Nik was kind in answering all my questions and had a great sense of humour which was great and made me feel less nervous making this kind of purchase. I loved everything about my experience at Bustards and how kind everyone else was that was there! My new 2015 Dodge Journey is the best purchase I have ever made! I love everything about it! Thanks Bustards for a fantastic experience!!!

                                                                                                                                                                -Pam Koch

December 20, 2014

Rob and I were impressed with Derek's straight forward approach in assisting us with our decision to purchase our new truck. He listened carefully to our needs and quickly sifted through our requirements to ensure that we would be satisfied with our new truck's capabilities. Derek introduced us to the service department, the parts department personal and the whole team at Bustard which made us feel secure that we had purchased our new truck from a dealership we could expect to have a long lasting association. We are happy to share our experience with family, friends and business associates and would recommend Derek to anyone looking for a truck. 

                                                                                                                                                             -Warren and Nadia Prioreschi
December 19, 2014

Dear Bill Bustard and Brent Ravelle

 Just a quick email to say that we purchased a 2014 Ram 1500 from your dealership the end of September. We would like to commend you on your courteous and friendly staff. We came from a very high pressure and unpleasant situation to your dealership. We met Chad Rumney and were very impressed with this knowledgeable, no pressure, helpful young man. As a result we purchased a 2014 Dodge Ram 1500 Truck and are very pleased with our purchase. Our original intent was to buy a good used vehicle So thank you and Merry Christmas to you and your staff.

                                                                                                                                                               -Bill & Ann Phelan

December 18, 2014

The services are first class and geared to the customer. As an example; * Greeted warmly by multiple staff and technicians * Shuttled to the office * The repair is completed promptly and accurately * Shuttled back to Bustard's * Questions are always answered. * Quotation for future work was prepared by Cathy and explained in detail
                                                                                                                                                                -Martin Lewis

October 30, 2014

I had an oil change. I was greeted by a friendly smile and my information was taken in a good timely manner. I did not have to wait long for my oil change and all of my questions were answered by Errol. He was very helpful. See you for my next oil change and spark plug change. Thanks!
                                                                                                                                                                -Kim Roy

October 30, 2014

The service technicians at Bustard assisted me with my annual rust inspection and advice with respect to paint scratches on my vehicle due to vandalism. I am completely satisfied with the options given to me and will be back to have the repairs done. Everyone, especially Errol and the shuttle driver, are extremely friendly and helpful. I recommend Bustard service centre to everyone I know! 
                                                                                                                                                                 -Marilyn Watson

June 12, 2014

Hello Bustard Chrysler , as always your dealership was extremely efficient , quick and informative. Friendly staff is a big one with me and you guys are at the top of my list. Although this particular visit was for a three month check up and oil change it's comforting to know that you check many other items that I may not think off and it's reassuring to know that it is always done right.

    -Steven Plitz

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